Deliveries and turnaround times

 

COVID 19

Early in 2020, in order to tackle the spread of COVID-19, the UK government put in place wide reaching restrictions upon the general public and businesses. Since then, we have been able to safely trade and have continued to print for our loyal customers. From the 5.1.21, the country will be subject to similar restrictions so we wanted to keep you in the loop about how things are going here at PRINT.WORK.

First and foremost, we are prioritising the health and safety of our team whilst doing everything we can to minimise any risk of spreading the virus.

Our essential production staff are travelling to and from the studio on foot or by bike, making sure they are following strict social distancing measures. We will continue to monitor their health and wellbeing, reviewing and reducing every risk possible. Any staff who are able will be working from home for the foreseeable future.

In order to reduce the amount of people coming in and out of the office, we have suspended the option to collect prints directly from our store while lockdown is in effect. All orders will be delivered via our DPD courier, using a tracked and signed-for contact free delivery.

 

In addition to this, we are currently unable to accept walk-ins or print while you wait jobs.

 

Here’s what we can promise:

We’ll keep this page updated with the very latest and up to date news on how the situation is affecting PRINT.WORK.
If for any reason we cannot fulfil a job within 10 working days and you’re unhappy to wait, we will offer a full refund immediately.
If we are unable to process your speedy production order in time due to emerging challenges, we will refund you the speedy production costs.
As ever, we are ready to answer your emails or live chats so please do let us know if you have any queries. We love sorting things out, so if you’re in a print based quandary, we are available to help online.